What is a VoIP PBX system?
NetSIP offers VoIP PBX, which is a business-grade telephone network that manages and improves communications within and outside your organisation. With this platform, you can access these benefits: smooth team collaboration, enhanced customer experience, improved productivity, and excellent and reliable call quality.
To help you better understand how the VoIP PBX system works (and its benefits), let’s first discuss the acronyms and terms.
VoIP, or Voice over Internet Protocol, is a method used to deliver voice communications and other multimedia sessions over the internet protocol network. On the other hand, PBX, which stands for Private Branch Exchange, is a platform for the phone system.
As a full-service VoIP provider, NetSIP’s PBX phone system runs on the cloud or internet, which offers two unique benefits: you can access and use your data and software anywhere you are since we have multiple servers in different physical locations. You don’t need to invest in expensive hardware.
And since you don’t need any special hardware in your physical location, this means our VoIP PBX system is a maintenance-free solution. At NetSIP, we monitor, manage, and update your phone service, which also means you don’t have to worry about having your own maintenance engineers or technicians.
If you partner with reliable VoIP service providers like NetSIP, you only need a reliable internet connection and IP-enabled phones. This is particularly beneficial to small- and medium-sized companies that may not have the budget to have their own server and in-house staff to maintain and update their on-premise system.
What are the benefits of a VoIP PBX system?
Our VoIP PBX system, also called hosted PBX, provides a wide range of benefits for any business that seeks to streamline and improve their telephone network within and outside the organisation.
Unparalleled reliability. We have multiple servers in different physical locations; this means that if one server fails, another one immediately provides backup. As a result, you don’t need to worry about prolonged downtime and outage.
Secure infrastructure. Since all our virtual servers are located within Australia, your business is protected from risks and issues around data sovereignty. Simply put, access is highly restricted, encrypted, and auditable. Additionally, we used the latest firewall technology to provide an additional layer of protection.
Flexibility and scalability. As one of the leading SIP trunk providers in the country, our VoIP hosted PBX is not limited by physical barriers. After all, you don’t need physical equipment or a server in your office since you can access everything on the cloud, which provides unique benefits if your organisation relies on remote workers. In addition, our staff updates the platform regularly to ensure that your phone system adapts to your constantly changing needs.
Cost savings. When you partner with NetSIP, you don’t have to pay for high call rates native to PSTN and ISDN connections. You may even slash your call costs by up to 50%.
Enhanced customer experience. NetSIP promotes unified communications designed to enhance customer relationships. These features also come with ‘intelligent’ automation such as call queuing, voicemail to email, and auto attendant. Take note that while our automation eliminates some repetitive, time-consuming tasks, it still promotes more personalised communication.
End-to-end solution. We cover all your telephone network needs – from planning, installation, and building to maintenance and updates. Simply put, we take on all the responsibilities to ensure a unified communication platform, allowing you to focus on the most important thing: business growth.
Experience unified communications that are efficient and reliable when you partner with us at NetSIP. You can also check out our VoIP Reseller Program and discover how it can help you generate an additional revenue stream for your business. With our premium solutions, we offer excellent service for wholesale VoIP providers so you can add indispensable value to your existing customers. Enquire now and learn more about our services.